An interaction card is a unique, one-time card that encourages community members to anonymously rate their interaction with an individual member of law enforcement.

Police officers encounter people in many different environments. Sometimes the encounters are contentious. In those situations, requiring a community member to provide personally identifying information so that they may complete a survey could escalate a situation. The card allows the public to provide verified feedback on their own terms. The survey collects no personally identifying information.

Clients of Guardian Score can easily order more cards for individual officers as a feature of the Client Admin Page.

Ultimately, it’s your departments’ responsibility to mandate when and how the cards are issued. However, we offer functionality to track interaction card utility rates. With this insight, we can detect data irregularities or misuse.

Guardian Score was designed by a blend of policing and software experts who take great pride in building a product that delivers meaningful, verified, and accurate data. The proprietary system of using unique QR codes with a system that does not allow for multiple uses of the same QR code ensures that the data is based on real interactions between community members and police officers. Our intricate backend systems are designed to deliver relevant and actionable data analytics that are user-friendly for front-line supervisors.

Not yet. We recognize that every community and every police department is unique. While the standard questions are based on research related to procedural justice and legitimacy, we remain flexible to be sure that we are truly providing a tool that delivers value to the community and the police department. If you have a unique question in mind, let’s chat about it!